I work in a typical IT company in Trivandrum. Agreed, my job
is not the best, but at the same time it isn't the worst, either. While it does
not offer much in terms of creative satisfaction, it sure beats the hell out of
unemployment. The pay isn't too shabby - neither too much nor too little- but
just enough to make you complain for a few minutes, every time it gets
credited.
What I do, doesn't require too much intellectual
application but it is exciting nonetheless. It’s all about clicking a few
buttons, tapping a few keys and noting down observations in a spread sheet. But
trust me it is not as easy as it sounds. From time to time they threaten to
replace us with a group of well-trained monkeys but I don’t expect to see that
any time soon.
Now, most of our clients are from a different part of the
world, so you have re-arranged your life according to their time zone. A little
bit of an inconvenience in the beginning, but you get used to it quickly. What
we do is, we work from 9 in the morning to 7 in the evening. And then we sit
around till its morning in America or UAE. Once our clients wake up, have their
breakfast and pack their kids off to school, they come online and we get right
down to business. Once we have given them all the updates, they propose a whole
list of changes .We listen to their ludicrous requests all night. Some of the
requests are genuinely funny and there are few things in this world that can
put a smile on your face at 2 am in the morning.
I have to admit, the jet lag that follows the late night
client-calls, takes some getting used to, but the whole experience is very
character building. The company really encourages us to reach out to the
customers. They feel that this will help to reinforce the foundations upon
which our business is built. Matt and Tammy are practically family now. We
refer to each other by first name .I know where they live. I know where they
buy groceries. Their kids even call me uncle. For all you know we could be
living in the same apartment.
Some people find the this environment little overpowering at
first but the charm of making software
for rich Americans is very hard to resist and eventually they all succumb to
it. Time really flies when you are having fun and sometimes days go by without
you noticing. In fact work is so exciting we don’t leave until we get kicked
out by security. There is this one guy who actually divorced his wife and gave
his kids up for adoption, so that he could spend all his time at the office.
Our CEO is a solemn little man who, I’m pretty sure is something of a celebrity
in the US. He looks like a gentleman, always dressed in a blazer- even when he is at the
beach. Maybe, it is something important people do. Anyway,he always tells us how much the clients appreciate our grunt work and how important we are to the company and this drives us to work even harder.
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